Refund Policy
Last Updated: July 2026
At NOCOVOX, customer satisfaction is our priority. If you are not completely satisfied with your purchase, we're here to help.
30-Day Free Returns
We offer a 30-day free return policy.
You have 30 days after receiving your item to request a return.
To be eligible for a return:
- The item must be unused or in the same condition that you received it.
- The item must be returned with its original packaging whenever possible.
- Proof of purchase is required.
Free Return Shipping
We provide free return shipping for eligible returns.
Please contact us before returning any item so we can provide the correct return instructions.
Refunds
Once we receive and inspect your returned item, we will notify you of the approval status.
If approved, your refund will be issued to your original payment method within 3–7 business days.
Please note that your bank or payment provider may require additional processing time.
Damaged or Incorrect Items
If your order arrives damaged, defective, or incorrect, please contact us within 48 hours after delivery.
We will arrange a replacement or full refund at no additional cost.
Contact
Email: service@nocovox.com